Social responsibility

Since its opening in 1972, the Hotel Delfino Lugano is managed directly by its owners, the Haas family, which operate actively in the hotel business for 4 generations now. This background allowed us to build a solid and highly professional relationship with our customers, to whom we guarantee maximum assistance at every moment of their stay. Since 2001, the management is in the hands of Federico Haas, son of the founders, who over the years has carried out a series of renovations with the aim to give new prestige to the hotel. Built over four floors, the Hotel Delfino Lugano accommodates 50 rooms. Most of them offer panoramic views of the enchanting Gulf of Lugano, while others allow you to admire the majestic beauty of Monte San Salvatore, one of the symbols of Lugano. Following a further phase of restructuring and expansion, which took place in 2010, a new panoramic terrace with a marvelous view of Lake Lugano was added: a place particularly appreciated by all customers who love to spend relaxing hours in a complete quiet and peaceful environment. The area features a space for outdoor barbecues and special events.

Federico Haas is very keen on the continuous training of his staff membres: the guest must live a unique and unforgettable experience: “My experience – I am part of a family of hoteliers from as many as 4 generations – and the professionalism of my team, allows us to meet and best respond to every guest need, both for professional purposes and for a few days of a relaxing gateway. I am proud of my team, a group of skilled and multilingual professionals, who have been working with me over a long time like in a real big family. I particularly care for the training of my collaborators, guaranteeing them continuous professional development: only in this way, I can assure guests the highest standards of assistance, meet, and overcome the market trends. Ask them for help in organizing excursions and business meetings, they will be able to advise you at best as possible. ”